There is more to general practice than you can see – and appointments are only the tip of the iceberg
👀 What patients see
- Face-to-face appointments
- Telephone consultations
- Reception interactions
What happens behind the scenes
Every day, our GPs, nurses and practice team are also:
✓ Reviewing test results
✓ Processing prescriptions
✓ Making referrals
✓ Reviewing hospital letters
✓ Completing medication reviews
✓ Managing long-term conditions
✓ Supporting frail and elderly patients, and patients towards the end of their lives
✓ Delivering vaccinations and immunisations
✓ Safeguarding vulnerable patients
✓ Providing training and supervision
✓ Completing essential NHS administration
Our waiting room may be quiet…
but our team is still working hard to provide safe, effective and timely care for all our patients.
Appointments are only the tip of the iceberg.
Thank you for your patience and understanding.
