Bruton Surgery uses askmyGP to support our patients with their ailments and questions.
Online access via AskMyGP is available from 7.30am to 6.30pm Monday to Friday (except for staff training closures). Please note that only routine issues should be submitted online after 5pm, and any urgent concerns should be made by telephone or in person to the practice after 5.00pm to ensure that they receive urgent attention.
If you need urgent medical assistance between 18.30 and 08.00 Monday to Friday or at weekends and bank holidays, please telephone 111 for support and advice or 999 if it is an emergency.
Before you submit a request, please read the following:
The practice team will try to accommodate patient preferences where possible however, request assignment & resolution method may be determined by clinical judgement.
askmyGP should never be used within an emergency.
Patients will be contacted by the practice within 2 working days of submitting a request, or more quickly if considered urgent.
To discuss a problem with a member of the surgery team, please click the image below to use askmyGP.
REMEMBER you don’t always need to submit a request.
Patient Access can be used to order or obtain advice about repeat prescriptions. Alternatively, the following guidance may help you identify a more appropriate setting for your need.
Self Care
Care for yourself at home
Minor cuts & grazes
Minor bruises
Minor sprains
Coughs & colds
Pharmacy
Local expert advice
Minor Illnesses
Headaches
Stomach upsets
Bites & Stings
GP Advice
Out of hours: Call 111
Persistent Symptoms
Chronic pain
Long term conditions
New Prescriptions
UTC
Urgent Treatment Centres
Breaks & Sprains
X-rays
Cuts & Grazes
Fever & Rashes
A&E or 999
For emergencies only
Choking
Chest Pain
Blacking Out
Serious Blood Loss