With the NHS aiming to increase the number of Covid-19 vaccinations given, criminals may use the opportunity to try and commit fraud.
Please remember that the NHS will:
- never ask for payment – the vaccine is free;
- never ask for your bank details;
- never arrive unannounced at your home to administer the vaccine;
- never ask you to prove your identity by sending copies of personal documents such as your passport
For more information visit: https://cfa.nhs.uk/fraud-prevention/COVID-19-guidance/COVID-19-vaccine-fraud
Many bookings are now through the national booking system, however there may be occasions when the surgery does text you (currently the South Somerset West PCN is sending texts to patients with accurx links to book their vaccines). However, if you are ever unsure:
- Challenge – Could it be fake? It’s ok to reject, refuse or ignore any requests that don’t feel right. Check GOV.UK to ensure it’s genuine.
- Do not respond to text messages that try to get you to send money, or important personal information such as bank details or passwords.
- Use official government websites and refer to ‘Contact Us’ sections of websites to access information and service.
- Challenge unannounced callers to your home. NHS visit, if necessary will be agreed with you directly or via carers, they will never turn up unannounced.
If you receive a text or telephone call asking for money to pay for the vaccine (even if you haven’t given them money) – please report via: https://www.actionfraud.police.uk/